What Information We Hold and Why
We collect the information you give us when creating your account — name, contact details, date of birth — and the transaction data generated when you deposit or withdraw via bKash, Nagad, or Rocket. Device identifiers, browser type and session logs are recorded automatically when you
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access our platform on mobile or desktop. We use this data to verify your identity, process payments, detect unusual activity on your wallet, and keep your account secure. We do not sell your personal data to third parties. Payment transaction records, including the mobile wallet numbers
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linked to your bKash, Nagad, or Rocket deposits, are stored only as long as required by applicable financial regulations and our internal retention schedule. You can request a copy of the data we hold by contacting our support team directly. Where third-party service providers process data
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on our behalf — such as payment processors handling your Rocket or Nagad transfer — those providers are bound by data-handling agreements consistent with this policy. Your use of our platform and the applicability of this policy depend on your local law and the eligible regions
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we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.